Shipping policy
Shipping Policy
Thank you for shopping with us at Sticky Gems LLC! We’re excited to get your order to you.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped.
Shipping Time
Standard shipping typically takes 3–7 business days depending on your location. Delivery times may vary due to carrier delays.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can follow your package.
Lost or Delayed Packages
Sticky Gems LLC is not responsible for delays caused by the shipping carrier. If your package is lost, please contact the carrier directly. If you need help, feel free to reach out to us.
Incorrect Address
Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers.
Contact Us
If you have any questions about your order, please contact us at shop.pixtalux@gmail.com